Freight Forwarding Services for DTC & E-commerce Brands

TorqueShip books international freight across ocean (FCL/LCL), air, and ground transportation. We work with established carrier relationships to secure competitive rates and reliable service, then coordinate pickup, documentation, and tracking throughout the journey. Whether it's a full container from an overseas factory or consolidated LCL freight, we match the freight mode to your timeline and cost requirements.

• ▸Ocean freight (FCL and LCL)
• ▸Air freight for time-sensitive shipments
• ▸Ground transportation and drayage
• ▸Carrier selection and rate negotiation
• ▸Origin pickup coordination
• ▸Cargo insurance placement

Customs clearance can stop your shipment in its tracks if documentation isn't right. TorqueShip handles HS classification, duty calculation, ISF filing, and entry documentation to keep your freight moving through customs. We coordinate with customs brokers, monitor regulatory changes that affect your products, and handle the compliance work so your inventory clears without delays or unexpected fees.

• ▸HS code classification and duty calculation
• ▸ISF (Importer Security Filing) / 10+2 compliance
• ▸Customs entry filing and clearance
• ▸Coordination with licensed customs brokers
• ▸Regulatory compliance (FDA, CPSC, FCC where applicable)
• ▸Tariff monitoring and landed cost analysis

Every international shipment requires accurate commercial documentation invoice, packing list, bill of lading, and certificates of origin. TorqueShip reviews supplier documentation before it becomes a problem, ensures all required paperwork is complete and correct, and maintains organized records for each shipment. Proper documentation prevents customs delays, reduces examination risk, and keeps your freight moving on schedule.

• ▸Commercial invoice and packing list review
• ▸Bill of lading coordination and telex release
• ▸Certificate of origin and trade agreement documentation
• ▸Document verification and error prevention
• ▸Supplier document coordination
• ▸Complete documentation archive per shipment

Getting freight from the port to your warehouse requires coordination with trucking companies, warehouses, and sometimes multiple handoffs. TorqueShip schedules drayage around your warehouse receiving windows, coordinates with your 3PL or fulfillment center, and provides advance shipping notices so receiving teams know what's arriving. Whether it's Amazon FBA, a 3PL warehouse, or your own facility, we handle the delivery coordination.

• ▸Drayage scheduling and coordination
• ▸Warehouse appointment booking
• ▸3PL coordination and advance shipping notices
• ▸Amazon FBA and AWD delivery coordination
• ▸Transload and palletization when needed
• ▸Final delivery confirmation and documentation

Not every shipment goes perfectly. Carriers roll bookings, customs flags containers for inspection, weather delays vessels, suppliers ship incorrect quantities. When problems happen, TorqueShip provides same-day notification with clear options and cost implications. We handle recovery rebooking rolled shipments, managing customs examinations, coordinating shortage claims, and finding alternative solutions to keep your business moving.

• ▸Same-day exception notification
• ▸Rolled booking recovery and alternative routing
• ▸Customs examination coordination
• ▸Damage and shortage documentation and claims
• ▸Expedited air freight for urgent situations
• ▸Contingency planning for supply chain disruptions